03 — Work
Sam LeHardy
IT Support Veteran · Independent Creator · Private Pilot
Three decades of hands-on IT support: keeping people working, systems stable, and problems solved before they escalate. Alongside that, an independent creator and author, and a licensed private pilot.
Experience
TODO — Job title · TODO — Employer
TODO — one line on the scope of the role.
- TODO — an accomplishment with a concrete outcome.
- TODO — a system you supported, migrated, or rebuilt.
- TODO — something you improved for the people you supported.
TODO — Earlier job title · TODO — Earlier employer
- TODO — an accomplishment with a concrete outcome.
- TODO — scale: how many users, sites, or machines.
Skills
IT Support & Operations
- End-user support and troubleshooting
- Windows, macOS, and Linux desktop administration
- Hardware diagnostics, repair, and lifecycle management
- Networking fundamentals: TCP/IP, DNS, DHCP, VPN, Wi-Fi
- Backup, recovery, and business continuity
- Ticketing systems and documentation
Systems & Tools
- Active Directory and identity management
- Microsoft 365 and Google Workspace administration
- Remote monitoring and management tooling
- Imaging, deployment, and endpoint security
Creative & Technical
- Writing and self-publishing
- Video production and editing
- Game development and interactive web projects
- Static site development and deployment
Education & Certifications
- TODO — Degree or programme, institution, year
- TODO — Certification (e.g. CompTIA A+), year
- FAA Private Pilot Certificate